Certificate in Management Essentials

This intensive management program, offered by LifeWorks and the University of New Brunswick, is delivered completely online in a self-paced format designed to fit any schedule.
  • Self-directed
  • E-learning
  • People Leaders

Description

As a millennial looking to develop or improve your managerial skills, or a senior leader seeking to coach these promising young employees, the Certificate in Management Essentials can provide you with the basic tools every new manager needs to succeed.

This intensive program, offered by LifeWorks and the University of New Brunswick, is delivered completely online in a self-paced format designed to fit any schedule. It provides the managerial training and support highly sought after by many professionals in this demographic. From career coaching and personal development to self-management and leadership, the course covers the skills, techniques, and processes that will prepare you to handle any supervisory situation.

The Certificate in Management Essentials covers the core skills required to be an effective manager and helps you identify areas for opportunity. Participants complete a Management Essentials Competency Assessment and in some cases, Hogan Assessment, to diagnose gaps in their skillset. These assessments, along with course content, help individuals to create a learning plan and set personal and professional learning goals.

 

Modules and Courses

To complete the certification, individuals must complete six (6) core courses, and their choice of four (4) elective courses:

Core courses:

  1. Leading from Within*
  2. Communicating with Impact*
  3. Leadership vs. Management*
  4. Taking the Guess Work Out of Management
  5. Managing Challenging Behaviours
  6. Supervisor’s Toolbox

Elective Courses (Choose four):

  • Beyond Engagement
  • Coaching Skills for Managers
  • Operations Management Toolbox
  • Leading and Managing Through Change
  • Building a Successful Team
  • Etiquette, Ethics, and e-Communication
  • Conflict, Mediation, and Negotiation Toolbox
  • Navigating People-Driven Crisis
  • Customer Relationship Management Strategy
  • Cognitive Strategies for Leaders
  • Facilitating the Employee Lifecycle
  • Supporting Mental Health Risk

* Includes Hogan Assessments

Certification is granted once participants successfully complete the six required courses, starting with Leading from Within (CCME 1000), plus four out of 12 electives. The courses also provide a final evaluation that allows employees to demonstrate their learning and progress.